The image displays a computer screen with an open email. The content of the email is not fully visible due to its resolution and size, but it appears to be a formal or official communication as suggested by phrases such as "We are pleased to inform you" and "We appreciate your continued support in helping us maintain our commitment to quality service." The date on the email is obscured, but the year 2015 can be discerned. The sender's name is not fully visible due to the image's resolution.