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The image shows a blue paper with printed and handwritten text on it. The top of the paper has printed instructions that read "CSM NOT SCANNED" in bold black letters, followed by a smaller font stating "CUSTOMER MANAGEMENT SYSTEM," which is also in black ink. Below this header, there's a handwritten note reading "3 THUMBS UP" with an arrow pointing rightward toward the bottom of the paper. The background appears to be nondescript, possibly suggesting that the paper is attached to a larger item or document. There are no people or locations visible in the image, and the focus is solely on the piece of paper and its printed and handwritten messages.